30-Day Love Guarantee

Love it or your money back. It's that simple.

If your pet doesn't fall in love with their product within 30 days of delivery, we refund you. No questions, no forms, no fine print.

How it works: 1) Try the product at home. 2) If it's not a match, write to us within 30 days. 3) We process your refund โ€” and in many cases you won't even need to send the item back.

Because when you shop for family, you should never feel stuck with the wrong choice.

That's the FamilyPaws promise.